01
Website Design & Development Case Study

A full rebuild that turned a truck shop's website into its best salesperson.

BDM Customs needed a site that matched the quality of their work — fast, built for mobile, and structured to turn visitors into booked appointments. Here's how we redesigned it from the ground up.

CLIENT
BDM Customs
INDUSTRY
Automotive / Custom Builds
TIMELINE
6 Weeks
SERVICES
Website Design & Development
85+
Performance Score
100%
Mobile Responsive
40%
Faster Load Speed
2.3x
More Leads Generated
THE CHALLENGE

An outdated site was turning customers away before they ever called.

BDM Customs builds some of the best custom trucks in the region, but their old website didn't reflect it. The site was slow to load, difficult to navigate on mobile, and hadn't been updated in years. Visitors were leaving before they ever saw the work the shop was capable of.

On top of the design issues, the site wasn't set up to capture leads — there was no clear path for a visitor to request a quote or get in touch, which meant the business was losing potential customers it never even knew about.

OUR APPROACH

Rebuilding around speed, clarity, and conversions.

We started from scratch — a new design, new structure, and a clear path for every visitor to take the next step.

Custom Design

A bold, image-forward layout built around the shop's actual work — custom builds, lift kits, and before/after transformations front and center.

Mobile-First Build

Since most visitors arrived on their phones, every page was designed mobile-first, then scaled up for desktop.

Performance Optimization

Compressed imagery, optimized code, and modern hosting cut load times significantly across every page.

Clear Conversion Paths

A "Start Your Build" quote form was placed on every page, so no visitor was more than one click from getting in touch.

THE RESULTS

A site that works as hard as the shop does.

Within weeks of launch, BDM Customs saw a measurable jump in both site performance and the number of quote requests coming through. The new site now functions as a 24/7 salesperson — showcasing the shop's work and making it easy for new customers to reach out.

  • Page load times cut by 40%, reducing bounce rate on mobile
  • Quote requests more than doubled within the first two months
  • Site now fully responsive across phones, tablets, and desktop
THE OPPORTUNITY

The work spoke for itself. The website just wasn't showing it.

BDM Customs had years of experience building and upgrading trucks, but their website had no dedicated place to showcase completed projects. Potential customers couldn't easily see the quality of the work, explore previous builds, or get inspiration for their own trucks.

I created an entirely new Featured Builds page to turn completed installations into a visual portfolio. Using photos I captured of finished builds, I documented each truck's upgrades and specifications, giving visitors a closer look at the craftsmanship, components, and attention to detail behind every project.

The result was more than a gallery. It gave the business a new way to demonstrate its capabilities, build customer confidence, and help prospective customers envision what's possible for their own vehicles. The new page also impressed the owner and management by presenting the shop's work in a way the previous website never had.

“

"The new website does a great job showcasing our builds and the quality of work we put into every truck. I love the Build page and how it highlights what we do and gives customers a better look at our work. Great job bringing it all together!"

M
Mike Mccombs
Owner, BDM Customs
THE FINAL BUILD

A look at the finished site.

NEXT CASE STUDY
SEO & Analytics → How we tripled organic traffic for a local business
READY FOR YOUR OWN RESULTS?

Let's build a website that works as hard as you do.

Tell us about your business and we'll put together a plan for a site that looks great and drives real results.